Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Bem-vindo! Pode criar um pedido AMT-HELPDESK de uma das opções fornecidas. Parceria entre CyberAmtech e Xisnet IT
Pedidos gerais de Suporte
Pedidos Gerais de Suporte Informatico
Required fields are marked with an asterisk*
{"xsrfToken":"3da82c3d10de2b9984649ffd08e69c27596c91d4_lout","branding":{"id":"26","key":"amthd","name":"AMT-HELPDESK","portalBaseUrl":"/servicedesk/customer/portal/26"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Benvindo ao Suporte Amtechnology","sharedPortalName":"Help Center Amtechnology","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Benvindo ao Suporte Amtechnology","sharedPortalName":"Help Center Amtechnology","localeDisplayName":"português (Portugal)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-PT","userLanguageTag":"pt-PT","portalThemeColor":"#0098e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"26","key":"amthd","projectId":10164,"serviceDeskId":26,"name":"AMT-HELPDESK","description":"<p>Bem-vindo! Pode criar um pedido AMT-HELPDESK de uma das opções fornecidas.<br> Parceria entre CyberAmtech e Xisnet IT</p>","portalBaseUrl":"/servicedesk/customer/portal/26","reqTypes":[{"id":"393","name":"CTR-BAK","descriptionHtml":"","callToAction":"CTR-BAK","introHtml":"<p>Controlo de Backups</p>","icon":10511,"iconUrl":"https://amtechnology.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[117],"key":""},{"id":"359","name":"Pedidos gerais de Suporte","descriptionHtml":"","callToAction":"Pedidos gerais de Suporte","introHtml":"<p>Pedidos Gerais de Suporte Informatico</p>","icon":10555,"iconUrl":"https://amtechnology.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10555","groups":[117],"key":""},{"id":"353","name":"Outras questões","descriptionHtml":"","callToAction":"Outras questões","introHtml":"<p>Não encontrou o que estava procurando? Selecione essa opção e iremos ajudá-lo.</p>","icon":10554,"iconUrl":"https://amtechnology.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10554","groups":[],"key":""},{"id":"354","name":"Pedido por e-mail","descriptionHtml":"","callToAction":"Pedido por e-mail","introHtml":"<p>Pedido recebido através do canal de suporte por e-mail.</p>","icon":10532,"iconUrl":"https://amtechnology.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"357","name":"Sugerir melhoria","descriptionHtml":"","callToAction":"Sugerir melhoria","introHtml":"<p>Sabe de algum lugar onde podemos nos sair melhor? Somos todos ouvidos.</p>","icon":10544,"iconUrl":"https://amtechnology.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[],"key":""}],"reqGroups":[{"id":117,"name":"Serviços Gerais de Suporte (Não especificos)"}],"orderMapping":{"117":[393,359],"116":[359],"115":[354],"111":[359],"110":[359],"109":[353,357]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":26,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AMTHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"português (Portugal)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZDMyNDA1ZS1lZjNmLTRjNGMtYTQyOS01ODU0YmQ2ZWU5ZTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tODAyMTQ2MjQxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzYyODUwNTEsIm5iZiI6MTc3NjI4Mzg1MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.3aWOQ2l3EvL_I0e3PwYYP1MeCB7dzzMXd2JxEJtnxn8","targetCollection":"upload-user-collection-802146241","endpointUrl":"https://api.media.atlassian.com","clientId":"bd32405e-ef3f-4c4c-a429-5854bd6ee9e2","tokenDurationInMins":20}},"reqCreate":{"id":359,"projectId":10164,"issueType":{"id":"10177","name":"Suporte"},"form":{"name":"Pedidos gerais de Suporte","descriptionHtml":"","callToAction":"Pedidos gerais de Suporte","intro":"<p>Pedidos Gerais de Suporte Informatico</p>","instructions":"","icon":10555,"iconUrl":"https://amtechnology.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10555","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Confirmação de e-mail para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumo","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/26/create/359","requestValidateBaseUrl":"/servicedesk/customer/portal/26/validate/359","calendarParams":{"firstDay":1,"date":"2026-04-15T21:10:51+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZDMyNDA1ZS1lZjNmLTRjNGMtYTQyOS01ODU0YmQ2ZWU5ZTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tODAyMTQ2MjQxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzYyODUwNTEsIm5iZiI6MTc3NjI4Mzg1MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.3aWOQ2l3EvL_I0e3PwYYP1MeCB7dzzMXd2JxEJtnxn8","targetCollection":"upload-user-collection-802146241","endpointUrl":"https://api.media.atlassian.com","clientId":"bd32405e-ef3f-4c4c-a429-5854bd6ee9e2","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}